Implementation Specialist
Core
Manage projects to deliver customer-focused products, handling pre/post-sales support, configuration strategy, and API integration for the vehicle lifecycle and digital identity sectors.
Role type
Senior IC Implementation Specialist (Professional Services)
Builds
Customer implementations and configurations for Solera's data and software services
Domain
Automotive and Insurance
Deliverable
product features
Required skills
Technical requirements gathering, business analysis, project management, API integration, configuration management, Agile/Scrum, Waterfall, JIRA, Confluence, Office365, SOA, SOAP, XML, XSLT, Postman, Swagger, OAuth
Preferred skills
Experience in Automotive or Insurance markets, ability to think out of the box, commercial awareness
Technologies
JIRA, Confluence, Office365, SOA, APIs, API management, SOAP, XSLT, Postman, Swagger, OAuth, XML, CSS
Responsibilities
Support pre and post sales process by recommending best practice use of the product set; Gather customer requirements to deliver implementation and configuration strategy; Document test scenarios of configuration to support QA; Collaborate with configuration and training teams; Provide 3rd level support on customer deliveries; Cross functional alignment with product and sales.
Seniority
Senior, hands-on IC
