Field Services Enablement Specialist, Technical Consulting
Core
Subject matter expert for technical implementation methodologies and integration best practices, bridging Product and Consulting to standardize delivery and enable partners.
Role type
Senior IC technical consulting specialist (implementation enablement)
Builds
Scalable implementation frameworks, partner enablement programs, and technical learning paths for investment management clients.
Domain
Financial services / Investment management / Enterprise SaaS integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise SaaS implementation, API integrations, ETL workflows, iPaaS platforms (Workato/MuleSoft/Boomi), Python or Java, partner enablement, change management, product partnership
Preferred skills
Investment management domain expertise, learning curriculum development, Agile methodologies
Technologies
Workato, MuleSoft, Boomi, Python, Java, REST APIs, JIRA, Confluence, GitHub, Slack, ChatGPT, Gemini, Claude, Glean
Responsibilities
Serve as primary SME for technical implementation methodology including API integrations and data migrations; Partner with Product Management to translate capabilities into implementation standards; Define and improve standardized implementation methodologies; Build delivery assurance frameworks for partner-led implementations; Enable third-party consulting partners through training and documentation; Develop technical learning paths and curriculum for Ridgeline Academy; Provide strategic guidance for complex customer integration architectures; Collaborate with sales and consulting teams to design scalable solutions; Identify inefficiencies and drive process improvements; Capture feedback to influence product enhancements; Foster a collaborative environment by mentoring consultants.
Seniority
Senior, hands-on IC with mentorship responsibilities