Senior Customer Trust Engineer
Core
Designing and managing information security controls to support customer audits and assessments for Sales, Legal, and Product teams.
Role type
Senior Customer Trust Engineer (GRC)
Builds
Customer trust initiatives, security control responses, audit management tools, and self-service portals.
Domain
Cybersecurity, Governance, Risk & Compliance (GRC), Information Security Supply Chain
Deliverable
client delivery
Required skills
Information security controls design, security architecture, vulnerability management, network security, audit management tools configuration, industry security frameworks (SANS, CIS, ISO 27001, NIST, PCI DSS, SOC2), privacy regulations (GDPR, CCPA), technical security certifications analysis
Preferred skills
CISSP, CISM, CISA, SANS, Security+ certifications
Technologies
OneTrust Compliance Automation
Responsibilities
Maintain deep understanding of product portfolio security architecture; Serve as subject matter expert on security policies for customer assessments; Provide quality responses on security controls for customer questionnaires; Facilitate and manage customer audit program; Maintain and improve internal and external FAQs regarding security posture; Develop and maintain a central self-service portal; Identify and implement improvements for Customer Trust and GRC initiatives
Seniority
Senior, hands-on IC