Sr. Collaboration Engineer
Core
Deliver outstanding Collaboration service to the enterprise by managing, operating, and maintaining the enterprise collaboration stack (Slack, Google Workspace, O365) and implementing AI-driven automation solutions.
Role type
Senior IC Collaboration Engineer (AI & Automation)
Builds
Scalable end-to-end automations, AI-driven products, and integrations with enterprise AI platforms.
Domain
Enterprise IT Operations, SaaS Collaboration, AI Engineering
Deliverable
production ML models
Required skills
Python, PowerShell, Google Apps Script, GAM, Admin SDKs, REST APIs, L3/L4 Incident Management, Root Cause Analysis, Enterprise Platform Administration, AI/ML Integration, Shift-Left Automation
Preferred skills
Global Operations Coordination, Stakeholder Communication, Agile Problem Solving
Technologies
Slack Enterprise Grid, Google Workspace, Microsoft 365, ServiceNow, Jira, Sana Labs, Glean
Responsibilities
Manage and maintain the enterprise collaboration stack; Implement scalable automations for user lifecycles; Lead design and deployment of integrations with enterprise AI platforms; Serve as escalation point for Tier 3/4 technical support; Monitor system health and performance; Coordinate global operations across time zones.
Seniority
Senior, hands-on IC
