Outlet Store Manager
Core
Leading a luxury outlet store (Waterford, Wedgwood, Georg Jensen, Royal Copenhagen) to deliver exceptional customer experiences and drive sales/profitability.
Role type
Senior retail store manager (luxury outlet)
Builds
Luxury home goods and tableware products for outlet customers
Domain
Luxury retail / Home goods
Deliverable
product features
Required skills
Retail leadership, team recruitment and development, sales and profitability management, inventory and discounting strategy, visual merchandising, operational compliance, data analysis for KPIs
Preferred skills
Experience with luxury/premium brands, Spanish language proficiency
Technologies
POS systems, inventory management software, scheduling tools
Responsibilities
Recruit, hire, train, and coach store associates; Drive sales and profitability by achieving store goals and KPIs; Manage inventory, discounting levels, and stock listings; Deliver exceptional luxury customer service and resolve concerns; Plan and execute promotional events and visual merchandising; Ensure operational compliance and safety standards
Seniority
Senior, hands-on IC