Technical Regional Specialist
Core
Provide specialized technical support to the Field Service Engineer network in Automation, ensuring efficient incident resolution and continuous product/process improvement.
Role type
Senior Technical Regional Specialist (Automation)
Builds
Automation solutions for material handling equipment
Domain
Industrial automation, robotics, and intralogistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced Electricity/Electronics, Robotics, Mechatronics, Thermal engines, Industrial mechanics, Hydraulics, Pneumatics, English (professional conversation), MS Office
Preferred skills
C# programming, Microsoft Power Platform (Power BI, Power Automate), Change Request management, Technical training delivery
Technologies
C#, Microsoft Power Platform, MS Office
Responsibilities
Provide remote technical support to Field Service Engineers, Lead Change Request management from definition to implementation, Design and deliver technical training on automation products, Analyze and resolve complex technical incidents, Identify service needs and develop improvement proposals, Track administrative and documentation activities
Seniority
Senior, hands-on IC