Head of Client KYC Operations - GCC (India)
Core
Lead and scale the KYC operations function in India supporting global fund administration and middle office solutions for Apex Group.
Role type
Senior leadership Head of Client KYC Operations
Builds
Robust, risk-based, client-focused KYC operating model and centralized service delivery
Domain
Financial services / Fund administration / Anti-Money Laundering (AML)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, team leadership, process design, change management, regulatory compliance, data governance, automation/AI implementation, stakeholder management, audit documentation
Preferred skills
Experience with Power BI, Snowflake, financial services fund industry background
Technologies
Power BI, Snowflake
Responsibilities
Lead the Client KYC Operations team across India; Create and lead a dedicated KYC projects capability; Set strategic direction for KYC Operations; Ensure data accuracy and standardized reporting; Present updates to Apex boards and governance forums; Drive use of automation and AI within KYC processes; Standardise the Client KYC model across the Apex Group; Lead the transition of Client KYC activities to a centralised model; Maintain audit-ready documentation; Work in partnership with Compliance and Client Onboarding; Act as senior escalation point for complex KYC cases; Rollout periodic updates and training; Build and coach a high-performing team
Seniority
Senior, hands-on IC with strategic leadership scope
