CareerPlan

QA/ Process Specialist - RCM

Chennai - 6th Floor, INFull-time2026-11-12

Core

Perform quality audits and process management for Revenue Cycle Management (RCM) operations in healthcare, ensuring billing compliance and generating metrics reports.

Role type

Associate RCM QA/Process Specialist

Builds

RCM metrics reports and audit findings for healthcare clients

Domain

Healthcare / Revenue Cycle Management

Deliverable

dashboards & analysis

Required skills

RCM process knowledge (Billing, Cash Posting, AR, Denial Management), RCM metrics analysis, Quality auditing, Lean Six Sigma, MS Excel, MS PowerPoint, Data analysis

Preferred skills

Lean Six Sigma certification

Responsibilities

Perform quality checks/audits on processed claims, ensure compliance with billing rules, generate and distribute RCM metrics reports, analyze data to identify trends and gaps, present findings to leadership, suggest process improvements, conduct calibration sessions, develop quality documentation

Seniority

Associate, hands-on IC