SaaS Technical Consulting Analyst (Remote – PST Working Hours)
Core
Support technical delivery of SaaS upgrade projects for clients using the Research Suite software in higher education and research.
Role type
SaaS Technical Consultant Analyst
Builds
SaaS upgrade implementations for higher education and research institutions
Domain
Higher Education & Research / SaaS Software Services
Required skills
Object-oriented code (Java, HTML, CSS, JavaScript, XML, JSON), Microsoft software stack (Windows Server, IIS, SQL Server, Visual Studio), troubleshooting, environment preparation, configuration, validation, project documentation
Preferred skills
Enterprise multi-tier web applications, log analysis (IIS, SMTP, Event Logs), SQL, C#, source control concepts
Technologies
Research Suite, Windows Server, IIS, SQL Server, Visual Studio, HTML, CSS, JavaScript, XML, JSON, Java, C#
Responsibilities
Support technical activities throughout the SaaS upgrade lifecycle (preparation, planning, execution, testing, go-live, stabilization), troubleshoot technical issues, collaborate with project managers and engineering teams, communicate technical status and risks, maintain project documentation, contribute to process improvements
Seniority
Analyst, hands-on IC