Incident Response Manager
Core
Central coordinator for security and data incidents, driving investigations from detection through resolution and closure while managing stakeholders and reporting to leadership.
Role type
Manager-level incident response coordinator
Builds
Incident response processes, playbooks, and executive-level incident metrics
Domain
Cybersecurity / Data Privacy / Risk Management
Required skills
Incident coordination, stakeholder management, executive briefing, process improvement, regulatory compliance alignment, cross-functional collaboration
Preferred skills
GCIH, GCFA, CISM, CISSP, case management tools (ServiceNow, Jira, ADO), DLP, identity and access management, privacy/fraud investigation, metrics reporting, distributed team management
Technologies
ServiceNow, Jira, ADO
Responsibilities
Drive investigations for breaches, DLP events, privacy incidents, fraud, and unauthorized access; Prepare executive-level briefings and status updates; Maintain incident tracking systems and refine response playbooks; Collaborate with DLP, GRC, and BCP functions; Support post-incident reviews and lessons-learned sessions
Seniority
Manager, hands-on coordination & process ownership