CareerPlan

Incident Response Manager

Chicago - 550 Van Buren, USFull-time$140k–$190k2026-10-23 → 2026-11-10

Core

Central coordinator for security and data incidents, driving investigations from detection through resolution and closure while managing stakeholders and reporting to leadership.

Role type

Manager-level incident response coordinator

Builds

Incident response processes, playbooks, and executive-level incident metrics

Domain

Cybersecurity / Data Privacy / Risk Management

Required skills

Incident coordination, stakeholder management, executive briefing, process improvement, regulatory compliance alignment, cross-functional collaboration

Preferred skills

GCIH, GCFA, CISM, CISSP, case management tools (ServiceNow, Jira, ADO), DLP, identity and access management, privacy/fraud investigation, metrics reporting, distributed team management

Technologies

ServiceNow, Jira, ADO

Responsibilities

Drive investigations for breaches, DLP events, privacy incidents, fraud, and unauthorized access; Prepare executive-level briefings and status updates; Maintain incident tracking systems and refine response playbooks; Collaborate with DLP, GRC, and BCP functions; Support post-incident reviews and lessons-learned sessions

Seniority

Manager, hands-on coordination & process ownership