Solution Architect, Implementation
Core
Lead technical implementation and configuration of Alkami Digital Banking solutions for U.S. banks and credit unions, guiding customers through onboarding and deployment.
Role type
Technical Consultant II (Implementation)
Builds
Alkami Digital Banking solutions (onboarding, digital banking, data, marketing)
Domain
Fintech / Digital Banking / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
software implementation support, customer onboarding, solution configuration, requirement gathering, issue troubleshooting, project management, stakeholder collaboration, documentation, analytical problem-solving
Preferred skills
SaaS/fintech/digital banking implementation experience, API/integration knowledge, UAT/deployment exposure, Agile/Waterfall methodologies, customer solution design
Technologies
Jira, Confluence
Responsibilities
Configure and support delivery of Alkami Digital Banking solutions; lead customer-facing meetings and virtual working sessions; support troubleshooting and issue resolution; manage implementation tickets and customer support requests; develop and maintain implementation documentation; support implementation validation and testing activities; manage multiple concurrent implementation projects; conduct customer solution design sessions
Seniority
Mid-level, hands-on IC