Digital Product Manager
Core
Lead the strategy and modernization of a content management platform and automated workflows to support digital experiences across Chase's financial products.
Role type
Senior Digital Product Manager (Platform)
Builds
Content management platform, automated workflows, and digital experience capabilities for Chase's consumer and business banking.
Domain
Financial Services / Digital Platforms / Content Management
Deliverable
product features
Required skills
Product strategy and vision, product lifecycle management, platform product management (APIs, integrations, multi-tenant), backlog management, market research, stakeholder management, risk management, modernization planning, cross-functional leadership.
Preferred skills
Matrixed organization experience, CMS experience, headless/omnichannel content, digital asset management, experimentation and personalization, SEO tools, AI integration and guardrails, workflow orchestration.
Technologies
CMS, APIs, AI tools, SEO tools, analytics platforms, release management tools.
Responsibilities
Develop product strategy and vision for the content platform, lead discovery and market research, own and maintain the product backlog, establish and monitor success metrics, partner with technology teams to develop the roadmap, guide business analysts in writing user stories, drive product prioritization across digital channels, lead modernization of the content management platform, define requirements for platform capabilities.
Seniority
Senior, hands-on IC