CareerPlan

Director IS Transfer Agency and Workflow Systems Development

Toronto OfficeRemoteFull-time2026-07-16 → 2026-11-12
Hybrid

Core

Lead the development, modernization, and support of Fidelity Investment Canada Transfer Agency systems (AXIS, NEXUS) and supporting workflow applications, integrating AI and automation to enhance business outcomes.

Role type

Director, Transfer Agency and Workflow Systems Development

Builds

Fidelity Investment Canada Transfer Agency systems (AXIS, NEXUS) and supporting workflow applications

Domain

Financial Services / Mutual Funds / Transfer Agency

Deliverable

production ML models | product features

Required skills

Strategic planning, team leadership, budget management, vendor relationship management, DevOps, automation, cybersecurity awareness, AI integration, modern engineering practices, production support oversight

Preferred skills

Mutual fund industry experience, FundServ experience

Technologies

AXIS, NEXUS

Responsibilities

Lead group of managers and scrum teams responsible for development; Manage department budgets, resourcing capacity and vendor relationships; Create department strategic plans, technology and process improvement roadmaps; Incorporate AI, automation, and emerging technologies into strategic roadmaps; Ensure adoption of modern engineering practices across teams; Oversee and lead continuous improvements of teams' development and production support processes; Maintain diligent oversight of project advancements and production incidents

Seniority

Director, strategic & tactical leadership