Team Manager - Account Transfers
Core
Manage the day-to-day operations of the Accounts Transfers team, ensuring processing volumes and Service Level Opportunities are met while protecting Fidelity's brand through compliance and risk adherence.
Role type
Team Manager, Operations
Builds
Trade execution, clearing, custody, and back-office support services for Canadian brokerage firms and registered Portfolio Managers
Domain
Financial Services / Clearing and Custody
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Operations management, team leadership, compliance and risk management, process improvement, stakeholder collaboration, coaching and mentoring
Preferred skills
Coaching and training experience, project lead experience, bilingualism in French
Technologies
N/A
Responsibilities
Oversee daily workload and ensure adherence to policies and procedures; Develop and maintain supervisory procedures for regulatory and risk controls; Provide regular coaching and feedback to employees; Collaborate with internal teams and external vendors to resolve issues and enhance processes; Provide input into business and resource planning.
Seniority
Manager, hands-on team lead