Fachgebietsleiter:in Modern Work / Lead Service Owner:in Microsoft 365 (m/w/d)
Core
End-to-End responsibility for the Microsoft 365 platform and Modern Work strategy, ensuring integrated, secure, compliant, and user-oriented operations.
Role type
Senior Lead Service Owner (Microsoft 365 / Modern Work)
Builds
Integrated Microsoft 365 platform services, Modern Workplace infrastructure, and hybrid support models
Domain
Enterprise IT / Digital Workplace / Microsoft 365
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft 365 platform expertise, external IT provider management, SLA definition and monitoring, KPI system establishment, team leadership, stakeholder management, strategic planning
Preferred skills
Experience in Service Owner roles, knowledge of Intune and Microsoft Purview, ability to manage complex application landscapes
Technologies
Microsoft 365, Intune, Microsoft Purview
Responsibilities
Develop holistic Modern Work strategy, ensure stable and secure platform operation, manage external service providers and SLAs, lead interdisciplinary team, define and monitor KPIs for quality and compliance
Seniority
Senior, hands-on IC with leadership responsibilities
