Senior Representative Billing with Dutch
Core
Senior Billing Representative responsible for end-to-end customer service, invoice generation, billing data analysis, and resolving billing issues within the Customer Excellence Department.
Role type
Senior IC billing representative
Builds
Accurate invoices, credit notes, and billing reports for customers
Domain
Records and information management / Financial services
Required skills
MS Office, CRM platforms, billing data analysis, invoice generation, credit note processing, month-end closing, regulatory compliance, cross-functional collaboration
Preferred skills
Sage 300, process improvement strategies, industry regulations knowledge
Responsibilities
Generate and review customer invoices, analyse billing data to identify discrepancies, maintain logs of supplementary invoices and credit notes, collaborate with cross-functional teams to resolve billing issues, prepare reports on billing performance, assist in month-end and year-end closing activities, provide support during audits, develop strategies to streamline billing processes.
Seniority
Senior, hands-on IC