Service Delivery Technician (Monday-Friday)(9am-5pm)
Core
Provide physical support of data center equipment including server/network equipment racking, cabling, remote hands support, and material handling in a critical environment.
Role type
Service Delivery Technician (Data Center Operations)
Builds
Carrier and cloud-neutral data solutions for customers
Domain
Data Centers / Information Management
Deliverable
physical/clinical work
Required skills
racking and cabling, remote hands support, ticketing system monitoring, shipping and receiving, process adherence, security clearance eligibility
Preferred skills
customer service experience, multi-tasking, organization, prioritization, attention to detail
Technologies
ticketing systems, data center infrastructure
Responsibilities
Perform requested installations and troubleshoot tasks, monitor service management ticketing system, proactively identify and resolve issues, manage inbound and outbound shipments
Seniority
Entry-level to Junior
