Data Center Technician, DCC Communities
Core
Install server racks, perform hardware break-fix, troubleshoot network issues, and support 24/7 data center operations.
Role type
Data Center Technician (Hardware & Network)
Builds
AWS global infrastructure (servers, storage, networking, power, cooling)
Domain
Cloud Infrastructure / Data Center Operations
Required skills
hardware troubleshooting, server rack installation, network troubleshooting, incident response, shift work flexibility, physical labor (lifting, climbing), documentation, root cause analysis
Preferred skills
ticketing system usage, data center environment experience, associate degree, technical certifications, network architecture knowledge, Layer 1/2 troubleshooting
Technologies
AWS, Cloud, Hardware, Network Security, LESS, React
Responsibilities
Install server racks and related equipment; perform hardware break-fix work; troubleshoot network issues and respond to incidents; escalate complex issues; serve as main point of contact for partners; participate in on-call coverage and maintenance; document operational issues; support training of new team members; coordinate with teams to resolve technical problems; perform physical tasks like lifting and working in confined areas.
