Supervisor - Business Process Operations
Core
Manage large-scale digitization operations, oversee complex scanning and document management workflows, and supervise ground delivery teams for client sites and India facilities.
Role type
Senior IC business process operations supervisor
Builds
End-to-end scanning, metadata, and document management operations for large-scale judiciary and corporate projects
Domain
Records and information management / digitization services
Required skills
team leadership (50-100 employees), large-scale project management, operational cost optimization, workflow automation, Time and Motion Study methodologies, RFP validation, Gross Profit optimization
Preferred skills
MBA in Operations
Technologies
production scanners, Document Management Systems, Google Workspace, Google Data Studio
Responsibilities
Oversee complex end-to-end scanning and document management operations; Act as strategic liaison between Key Account Managers and ground delivery teams; Maintain adherence to Standard Operating Procedures and industry best practices
Seniority
Senior, hands-on IC