Systems Engineer
Core
Provide on-site IT support and manage critical hardware/software infrastructure for high-volume imaging and file transfer environments.
Role type
Senior Systems Engineer (IT Infrastructure)
Builds
Imaging and file transfer central environments, digital solutions platforms
Domain
Information Technology / Records and Information Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows 10/11, Windows Server 2016, SQL Database, Active Directory, Kofax imaging software, PowerShell scripting, network management (switches/routers/firewalls), project management
Preferred skills
Batch class deployments, cross-functional collaboration, strategic planning
Technologies
Kofax, Windows Server 2016, SQL, Active Directory, PowerShell
Responsibilities
Deliver on-site technical support for imaging centers, manage daily maintenance of hardware/software, handle technical escalations and on-call support, onboard new customers, optimize standard processes and SLA adherence, collaborate with DevOps teams for platform enhancements
Seniority
Senior, hands-on IC
