Quality Assurance Front Line Manager
Core
Lead quality assurance processes, enforce SOPs, and coach teams to achieve zero-defect fulfillment outcomes for luxury brand clients.
Role type
Front-line Quality Assurance Team Leader
Builds
Fulfillment operations for luxury brands
Domain
Logistics / Warehouse Operations
Required skills
Quality management processes, audit procedures, warehouse systems, operational problem-solving, team coaching, cross-functional communication
Preferred skills
Commercial experience in quality assurance, warehouse, fulfillment, or logistics
Technologies
Microsoft Office applications
Responsibilities
Lead auditing and enforcement of SOPs across fulfillment activities, Manage onboarding and continuous quality coaching for operational colleagues, Enforce compliance with premium packaging and organizational safety standards
Seniority
Front-line, hands-on IC