Mgr, Quality - Location: Kuala Lumpur
Core
Lead quality training and monitoring for warehouse operations, ensuring compliance with processes from receiving to shipping and driving systemic improvements.
Role type
Senior Quality Manager (Warehouse Operations)
Builds
Quality-compliant warehouse workflows and continuous improvement initiatives
Domain
Manufacturing / Logistics / Supply Chain
Required skills
Quality process auditing, 8D problem-solving, root cause analysis, warehouse operations management, cross-functional team leadership, continuous improvement (Gemba walks), process compliance monitoring
Preferred skills
None stated
Technologies
iQMS, 8D methodology
Responsibilities
Review and ensure all established quality processes are being followed (Material Receiving, Putaway, Picking, Consolidation, Packing, Shipping), Conduct walks of work areas to ensure proper accountability, Investigate process gaps and missing steps, Work directly with warehouse leadership to instruct personnel on quality procedures, Coordinate with Field and Regional FQM to solve problems, Hold cross-functional teams accountable for solution quality, Lead 8D quality and systemic change initiatives, Utilize escalation process for non-compliance, Execute continuous improvement initiatives like Gemba Walks
Seniority
Manager, supervisory level