Supervisor, Operations
Core
Supervise and manage operations across 4–5 warehouse sites for Records and Information Management (RIM) activities including retrieval, scanning, and racking.
Role type
Senior IC operations supervisor (multi-site)
Builds
RIM services (retrieval, scanning, racking) for enterprise clients
Domain
Logistics / Records and Information Management
Required skills
multi-site operations management, team leadership, vendor management, analytical thinking, SLA/TAT management, facility consolidation, Google Sheets, MIS reporting
Preferred skills
MBA in Operations
Technologies
Google Sheets, MIS
Responsibilities
Oversee core RIM activities across 4–5 facilities, monitor KPIs and facility scorecards, lead a combined team of in-house staff and outsourced vendors, resolve client escalations
Seniority
Senior, hands-on IC