Senior Process Analyst Engineer
Core
Lead process improvement projects within operations to reduce variation, non-conformances, and defects while ensuring customer satisfaction and standard procedure efficiency.
Role type
Senior Process Analyst Engineer
Builds
Standardized, efficient, and defect-free fulfillment processes and operations.
Domain
Operations / Quality Assurance / Process Improvement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process mapping, root cause analysis, corrective and preventative action planning, Lean/Six Sigma methodology, project management, cross-functional team leadership, business case development, documentation management, operational auditing.
Preferred skills
Lean certifications (Green/Blue/Black belt), experience with cross-functional teams, data-driven decision making.
Technologies
Process mapping tools, Lean/Six Sigma frameworks.
Responsibilities
Develop policies and procedures to measure and improve product/service quality; Perform internal audits to ensure adherence to fulfillment processes; Lead defect trending and analysis to implement corrective actions; Oversee LEAN events and continuous process improvement projects; Analyze operational processes to recommend quality improvements; Manage and mentor cross-functional teams to execute business projects; Create process maps and develop procedures for critical business processes.
Seniority
Senior, hands-on IC with mentorship responsibilities