Category Manager – Corporate & Outsourced Services
Core
Lead strategic sourcing, commercial management, and governance of outsourced service providers across multiple business functions to deliver value, performance, and risk mitigation.
Role type
Senior Category Manager (Procurement & Outsourced Services)
Builds
Strategic supplier partnerships and commercial agreements for outsourced services
Domain
Procurement / Outsourced Services / Corporate Services
Required skills
Strategic sourcing, Category management, Contractual negotiations, Supplier relationship management, Outsourced service governance, Stakeholder management, Cost optimization, Risk management
Preferred skills
Bachelor's degree, Experience in RFP/RFQ processes
Technologies
RFI, RFQ, RFP, SOWs, MSAs
Responsibilities
Develop and execute category strategies for outsourced services; Lead end-to-end sourcing activities including RFI, RFQ, RFP, supplier evaluations, and contract awards; Analyze market trends and supplier capabilities; Drive cost savings and value creation initiatives; Manage strategic supplier relationships through governance meetings and business reviews; Establish supplier performance KPIs and ensure contractual obligations are achieved; Identify and implement supplier innovation and continuous improvement opportunities; Resolve supplier performance issues and commercial disputes; Lead negotiation of complex commercial agreements, Statements of Work (SOWs), Master Service Agreements (MSAs), and contract renewals; Monitor contract compliance and proactively manage renewals and renegotiations; Partner with business leaders to understand requirements and align sourcing strategies; Influence stakeholders and facilitate decision-making on supplier selection; Provide procurement expertise and market insights; Assess supplier risks including operational, financial, regulatory, cybersecurity, and continuity risks; Develop contingency and mitigation plans for critical outsourced services; Ensure compliance with procurement policies, contracting standards, and governance requirements.
Seniority
Senior, hands-on IC
