Quality Engineer
Core
Serve as the primary interface with automotive customers to manage quality complaints, ensure requirement compliance, and drive process improvements to maintain customer satisfaction.
Role type
Customer-facing Quality Engineer
Builds
Quality reports (3D & 8D), action plans, and documentation for automotive clients
Domain
Automotive manufacturing and quality management
Deliverable
client delivery
Required skills
Problem-solving methodologies (5Why, 8D, Ishikawa, QRQC), Quality tools (APQP, PPAP, FMEA, SPC, MSA), Risk-based decision making, Technical documentation management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Represent Aptiv in front of customers, React to customer quality complaints with urgency, Prepare and submit 3D & 8D reports, Manage quality complaints and ensure action plan implementation, Maintain customer scorecards green, Identify improvements in existing quality processes
Seniority
Individual Contributor