CS - HMI Group Lead (tsmc team2) - Hsinchu
Core
Coordinates and ensures execution of multiple activities in field/operations management, supervising a team of 10+ subordinates and managing customer relationships.
Role type
Senior Operations Management Team Lead
Builds
Operational results and high-performing teams for TSMC HMI Group
Domain
Semiconductor manufacturing operations
Deliverable
client delivery
Required skills
Operations management, team leadership (10+), customer relationship management, KPI monitoring, process optimization, organizational design, stakeholder management, project management (A3, CI), decision making
Preferred skills
Leading in complex customer-facing environments, Masters degree in engineering
Technologies
A3, CI
Responsibilities
Lead and drive realization of planned results and monitor customer satisfaction; Analyze and advise on optimization opportunities and contribute to business plans; Handle internal projects (A3, CI) and hot escalations; Make operational decisions within a tactical business environment; Secure achievement of KPIs and manage operational HR; Create stakeholder networks and ensure knowledge retention
Seniority
Senior, hands-on IC with leadership scope