NOC Specialist
Core
Monitor terrestrial and RF networks, identify faults, and support restoration activities for mission-critical satellite communications.
Role type
Senior Network Operations Center (NOC) Specialist
Builds
Secure, reliable global mobile satellite communications for U.S. government customers
Domain
Satellite communications, RF, and IP networking
Required skills
RF and IP troubleshooting, TCP/IP networking, MPLS, iDirect products, network monitoring platforms, ServiceNow, VSAT systems, VoIP configuration, teleport earth station operations, Windows Domain/Active Directory
Preferred skills
Secret security clearance, TS/SCI eligibility
Technologies
Active Directory, MPLS, ServiceNow, TCP/IP, Windows
Responsibilities
Proactively monitor terrestrial and RF networks, investigate and diagnose network issues, manage service recovery efforts, support network moves/adds/changes, document operational activities, provide technical guidance to customers, escalate issues, generate operational metrics reports
Seniority
Mid-level, hands-on IC
