Supply Chain Control Tower Analyst
Core
Monitor supply chain visibility, track shipments, manage exceptions, and generate KPI reports to support operational decision-making and cost optimization.
Role type
Supply Chain Control Tower Analyst
Builds
Daily/weekly shipment trackers, control tower dashboards, monthly KPI performance reports, and carrier/3PL scorecards
Domain
Logistics and Supply Chain Operations
Deliverable
dashboards & analysis
Required skills
Advanced Excel, Power BI, ERP/TMS/WMS systems, data validation, root cause analysis, stakeholder coordination, cost deviation analysis
Preferred skills
AI tools, logistics network design, digitalization initiatives
Technologies
ERP, TMS, WMS, carrier portals, visibility platforms, Power BI, Excel
Responsibilities
Monitor inbound/outbound/intercompany flows and shipment status; Identify and log operational exceptions (delays, customs issues, bottlenecks); Prepare and maintain recurring KPI reports (OTIF, freight cost, service levels); Analyze freight and warehousing data to identify cost deviations and optimization opportunities; Coordinate with logistics, carriers, and warehouses to resolve issues and track corrective actions.
Seniority
Mid-level, hands-on analyst
