Business Analyst
Core
Manage day-to-day ERP support, troubleshoot system issues, and translate business needs into functional specifications and technical requirements for enterprise applications.
Role type
Senior IC Business Analyst (ERP & Data)
Builds
Enterprise application support workflows, data validation reports, and functional specifications
Domain
Enterprise Resource Planning (ERP) and Data Analysis
Required skills
ERP system support, SQL for data extraction and validation, requirements gathering, process documentation, stakeholder communication, change management, root-cause analysis, system testing
Preferred skills
Technical business analysis, ERP analyst experience, business systems analyst experience
Technologies
ERP Support, SQL
Responsibilities
Manage day-to-day ERP support requests from assessment to resolution; investigate system and process issues by reviewing configurations and data flows; coordinate with IT teams and vendors to resolve defects; develop and maintain SQL queries to extract and validate business data; translate business needs into functional specifications and user stories; document current and future-state workflows; assess proposed solutions against business objectives; facilitate communication among business users, technical teams, and vendors; identify operational risks and system dependencies; present findings and recommendations to support decision-making.
Seniority
Senior, hands-on IC