Field Service Technician
Core
Provide on-site technical support, installation, maintenance, and troubleshooting for packaging labeling machines to customers across the western US.
Role type
Field Service Technician (Mechanical/Electrical)
Builds
Packaging automation and labeling systems
Domain
Industrial Automation / Packaging Machinery
Deliverable
physical/clinical work
Required skills
Mechanical and electrical troubleshooting, PLC programming, servo motor control, wiring schematic interpretation, machine installation and startup, customer training
Preferred skills
Packaging industry experience, independent judgment, problem-solving
Technologies
PLCs, servo driven motors, Microsoft Office
Responsibilities
Travel to customer sites to install, start-up, maintain, and troubleshoot labeling machines; Train customer operators on system operation and maintenance; Manage spare parts inventory and repair logistics; Submit detailed trip reports documenting issues and resolutions; Provide remote technical assistance via phone and connection.
Seniority
Mid-level, hands-on IC