Field Service Technical Engineer – Pool Safety Systems, Atlanta, GA - FULL TIME
Core
Install, maintain, and support Poseidon drowning detection systems in public swimming pools across the US, serving as the primary technical liaison for customers and partners.
Role type
Field Service Technical Engineer (Hardware/Software)
Builds
Drowning detection systems for public pools
Domain
Pool safety / Computer vision / Artificial Intelligence
Deliverable
production ML models
Required skills
Hardware troubleshooting, CCTV installation and replacement, system calibration, customer liaison, subcontractor management, spare parts inventory management, system user training, data logging, international coordination
Preferred skills
Electrical services experience, Computer Services experience, Bachelor's degree in engineering or related field
Technologies
Windows, MS Office, network systems, call logging systems, CCTV
Responsibilities
Install, configure and maintain Poseidon systems in collective swimming pools; Provide hands-on and remote technical support to customers and partners; Select and manage subcontractors; Liaise with customers to arrange on-site work schedules; Deliver hotline support for enquiries and complaints; Conduct system users training sessions; Provide quality data to technical teams for system calibration; Maintain traceability and documentation; Coordinate with technical teams in France; Manage spare parts inventory and local logistics