Systems Analyst
Core
Provide on-site support, training, troubleshooting, implementation, and development for the Maximo asset management system to support Walt Disney Parks and Resorts' WSHES organization.
Role type
Systems Analyst (Facilities Asset Management)
Builds
Maximo-related applications across mobile and desktop environments
Domain
Hospitality / Facilities Management / IT Systems
Required skills
database management, project management, task prioritization, user training, troubleshooting, systems maintenance, data integrity, reporting, continuous improvement processes
Preferred skills
Business Objects, Tableau, Maximo, Microsoft Power Apps, software development, ITIL Foundation, Agile project management, facilities management
Technologies
Maximo, Tableau, Mobile Security, ITIL
Responsibilities
Provide on-site support, training, troubleshooting, implementation, and development for the Maximo asset management system; Manage project tasks for deploying Maximo-related applications; Train users at all levels on supported systems; Troubleshoot user issues, resolve them, and document solutions; Handle general systems maintenance including user accounts, preventive maintenance modules, work order tracking, data integrity, and reporting; Provide after-hours on-call support on a rotating team schedule; Work independently with minimal supervision across varied shifts.
Seniority
Mid-level, hands-on IC