Change Management, Strategy &Culture AS Spec
Core
Lead and coordinate change management, organizational culture, and continuous improvement strategies for Customer Solutions projects and initiatives, ensuring alignment, adoption, and sustainability.
Role type
Senior Change Management & Organizational Development Lead
Builds
Customer Solutions strategies, Aftermarket Readiness (AMR) governance, operational excellence programs, and DEIB initiatives
Domain
Automotive Aftermarket / Customer Solutions
Required skills
Change management, strategic planning, project management, executive presentation, culture and belonging strategies, ISO 9001/14001 compliance, process digitalization, risk mitigation, stakeholder management, agenda management
Preferred skills
Experience with QG methodology, DEIB program leadership, cross-functional team coordination
Technologies
ISO 9001, ISO 14001, QG methodology
Responsibilities
Develop and implement change management strategies for Customer Solutions projects; ensure compliance with Customer Solutions strategy through monitoring and KPI reporting; coordinate quality management systems and continuous improvement programs; create strategic relationships with business partners and manage executive presentations; manage the Director's agenda and administrative processes; design and implement culture and belonging strategies including DEIB programs; lead AMR governance for new product launches.
Seniority
Senior, hands-on IC
