Manufacturing Quality Improvement Analyst II
Core
Lead cross-functional investigations to identify, analyze, and resolve field quality issues for vocational and on-highway trucks, driving sustainable resolution and preventing recurrence.
Role type
Senior IC manufacturing quality improvement analyst (field quality)
Builds
Improved customer experience and reduced warranty fault rates/costs for DTNA trucks
Domain
Commercial truck manufacturing / Field quality management
Required skills
Statistical analysis, structured problem-solving, cross-functional project management, data trend analysis, root cause analysis, reporting, process improvement
Preferred skills
Knowledge of truck design and operation, familiarity with FRACAS systems, experience with warranty data structures
Technologies
FRACAS tools, digital collaboration forums, reporting tools
Responsibilities
Monitor trends and identify emerging quality risks, coordinate cross-functional investigations on product quality, summarize problem scope into FRACAS, quantify failure modes and probable root causes, facilitate structured problem-solving and corrective actions, escalate technical issues to SMEs, support rollout and continuous improvement activities
Seniority
Mid-level, hands-on IC
