Auxiliar de Administración de Ventas Refacciones
Core
Provide efficient service to the parts distributor network, internal support teams, and other company areas by supplying parts, handling claims, generating quotes, and ensuring delivery times.
Role type
Sales Administration Assistant (Parts)
Builds
Parts supply chain operations and customer support for commercial vehicle distributors
Domain
Commercial vehicles / Automotive parts
Deliverable
product features
Required skills
Customer service, Purchase order processing, Quotation generation, Accounts reconciliation, Credit line management, Claims handling
Preferred skills
Analytical thinking, Problem solving
Technologies
SAP, Microsoft Office, Database management systems
Responsibilities
Execute daily purchase order cuts and ensure timely shipment to suppliers; Generate quotes and manage master data changes within a 24-hour SLA; Perform monthly reconciliations with suppliers and register invoices; Manage customer and distributor claims ensuring credit notes are issued; Monitor and follow up on direct delivery backorders, meeting commitment dates and optimizing credit lines; Support post-sales service and internal coordination to meet sales targets.
Seniority
Entry-level to Junior