Member Service Representative/Teller
Core
Provide member service, process transactions, and maintain account relationships at a credit union branch.
Role type
Member Service Representative / Teller
Builds
Member accounts, loan referrals, and branch growth
Domain
Financial Services / Credit Union
Required skills
Cash handling, account maintenance, transaction processing, member relationship management, regulatory compliance (BSA/AML), bilingual communication (English/Spanish preferred), data entry
Preferred skills
Financial institution experience, teamwork, mission alignment with economic justice
Technologies
New Solutions, Microsoft Excel, Word, Outlook
Responsibilities
Initiate and lead conversations to identify member needs, process share deposits and loan payments, disburse cash and checks, open new membership accounts, research and address member inquiries, promote credit union products, maintain cash drawers and balance accounts, perform outbound calls, assist with branch self-assessments
Seniority
Entry-level to Junior