Product Manager - ServiceNow
Core
Lead a team to maintain, integrate, and implement ServiceNow applications, specifically focusing on Sourcing, Procurement, and Case Management within the supply chain domain.
Role type
Senior IC product manager (ServiceNow platform)
Builds
ServiceNow S2PO platform configurations and integrations with SAP and other ERPs
Domain
Supply chain / Procurement / IT Solutions
Required skills
ServiceNow platform expertise, Agile methodology, people leadership, software application testing and configuration, vendor relationship management, contract negotiation, team performance management, SAP integration knowledge
Preferred skills
Experience in procurement domain, experience with S2P systems
Technologies
ServiceNow, SAP, ERPs
Responsibilities
Set team goals and objectives for software application maintenance and implementation. Coordinate application testing, quality assurance, configuration, and deployment. Lead programming and configuration of fixes and updates. Serve as key contact for users and prioritize incident tickets. Manage integrations among ServiceNow, SAP, and non-SAP ERPs. Participate in implementing ServiceNow's S2PO platform.
Seniority
Senior, hands-on IC
