Institutional Operations Executive
Core
Provide technical operational support for the CMC Connect team and institutional client base, managing the end-to-end client experience from pre-sales testing to onboarding, trading activity facilitation, and commercial configuration.
Role type
Senior IC institutional operations executive (trading infrastructure)
Builds
Institutional client onboarding, trading activity, and commercial configuration for CMC Connect
Domain
Financial services / Institutional electronic trading
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business process change management, technology implementation, institutional derivatives knowledge, electronic trading support, Web Services/APIs, FIX protocol, financial markets awareness, stakeholder relationship building, strategic client service focus, analytical reporting, attention to detail
Preferred skills
None explicitly stated
Technologies
CMC Connect, MT4/5 Bridges, ECNs, FIX
Responsibilities
Support technical onboarding of new institutional clients and UAT; Liaise with IT and stakeholders to test and rollout through the development lifecycle; Maintain system configurations and back-office elements of the institutional application stack; Develop relationships with business stakeholders regarding end-to-end client connection processes; Contribute to institutional IT and product strategy; Assist with implementation of business controls around client setup and management
Seniority
Senior, hands-on IC