Systems Analyst
Core
Analyze and monitor toll lane systems to ensure optimal performance, troubleshoot faults, and support new installations.
Role type
Systems Analyst (Tolling Infrastructure)
Builds
Toll lane systems, roadside servers, and databases for tolling operations
Domain
Transportation / Tolling Infrastructure
Required skills
Linux command usage, SQL query writing, Excel macros, Visual Basic, network management tools, fault isolation, SOP development
Preferred skills
Technical certificates (e.g., A Plus), knowledge of toll lane operational theory
Technologies
Linux, SQL, Visual Basic, Ada, CA Unicenter, Orion
Responsibilities
Analyze tolling systems for optimal function, monitor lane performance reports and dashboards, conduct hyper care monitoring for new lanes, perform basic and advanced fault isolation, provide third-level support for servers and databases, investigate anomalies, support system installations and upgrades, develop Standard Operating Procedures (SOPs)
