Gérant(e) de boutique/chef(fe) d'équipe - centre Voyages
Core
Front-line leader responsible for driving sales performance, managing team operations, and ensuring high-quality customer service at a travel center.
Role type
Store Manager / Team Lead
Builds
Travel products and services for CAA-Québec members
Domain
Retail / Travel Services
Deliverable
product features
Required skills
Team management, sales strategy execution, customer service excellence, operational planning, staff training and onboarding, procedural compliance
Preferred skills
Strategic vision, organizational skills, result-oriented leadership
Responsibilities
Motivate the team to achieve sales targets, communicate and promote current offers to customers, provide high-quality customer support, actively promote CAA-Québec products and services, ensure adherence to company procedures and standards, participate in new employee integration and training, plan schedules and organize daily operations, manage operations and team in the absence of the Deputy Director