ServiceNow Developer
Core
Design, customize, configure, and maintain enterprise workflows on the ServiceNow cloud platform, translating complex business needs into scalable technical solutions across IT, HR, Customer Service, and Operations.
Role type
ServiceNow Developer (Full-stack IC)
Builds
Custom ServiceNow applications, forms, tables, workflows, Service Portal pages, and integrations with third-party systems.
Domain
IT Service Management (ITSM) / Enterprise Software Development
Required skills
JavaScript (ES5/ES6), ServiceNow Glide APIs, HTML5, CSS3, JSON, XML, REST, SOAP, AngularJS, Bootstrap, Flow Designer, Service Catalog, CMDB, Agile/Scrum, ITIL v3/v4, CI/CD
Preferred skills
ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS), ITIL v4 Foundation
Technologies
ServiceNow, Bootstrap, CI/CD, Cloud, CMDB, CSS, ES6, Flow, HTML5, Support, ITIL, ITSM, JSON, JavaScript, REST, SASS, SOAP, XML, IAM, Security, UX, UI Design, Web
Responsibilities
Develop custom applications, forms, tables, and workflows on the ServiceNow platform. Write client-side and server-side scripts using JavaScript and ServiceNow Glide APIs. Configure access controls to protect data and manage role-based permissions. Build and maintain REST/SOAP integrations between ServiceNow and third-party systems. Automate multi-step business processes using Flow Designer, Integration Hub, and Workflow Editor. Create and enhance Service Portal pages, custom widgets, and user interfaces using AngularJS, HTML5, CSS/SASS, and Bootstrap. Manage and promote code across development, test, and production environments using Update Sets and Application Repositories.
Seniority
Mid-level (2–5+ years experience)
