Data Center Technician
Core
Physical server hardware troubleshooting, break/fix remediation, and remote management interface configuration in a large data center. (via careerplan.io/jobs/BGIS-Data-Center-Technician-data-center-technician-at-bgis)
Role type
Data Center Hardware Remediation Technician
Builds
Maintains and repairs physical server infrastructure for enterprise clients
Domain
Data Center Operations / Hardware Support
Deliverable
physical/clinical work
Required skills
Server hardware troubleshooting, Remote console management (BMC, iLo, iDrac, Cyclades), Ticketing systems (ServiceNow, Remedy), Hardware upgrades, RAID configuration, PC tools and applications
Preferred skills
Knowledge of RAID controllers and configuration
Technologies
BMC, iLo, iDrac, Cyclades, ServiceNow, Remedy, RAID controllers
Responsibilities
Perform physical server hardware troubleshooting and break/fix remediation, Support hardware upgrades and verify on-site repairs, Configure server remote management interfaces, Work through a ticket queue prioritizing and resolving logical and physical server issues, Report to the data center for on-site work, Provide after-hours on-call support
Seniority
Individual Contributor, Entry to Mid-level
