Custom Software Engineer
Core
Develop custom software solutions and automate operational tasks across application and infrastructure layers to ensure reliability and scalability for customer environments.
Role type
Senior IC automation engineer (DevOps/SRE)
Builds
Self-service automation workflows, incident response playbooks, and monitored customer environments
Domain
Cloud infrastructure and application operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Cloud automation, DevOps, PowerShell, Python, Bash, SQL, Datadog, Git, incident management, on-call rotation
Preferred skills
Terraform, Ansible, AI/ML-based observability, Windows Server administration
Technologies
AWS, Azure, Datadog, PagerDuty, Opsgenie, ServiceNow, GitHub Actions, Copilot, Claude AI, IIS, Apache Tomcat, XML, JSON
Responsibilities
Own customer environments end-to-end (configs, deployments, patching, scaling); Build automation to convert manual processes into self-service workflows; Monitor system health and respond to alerts; Troubleshoot incidents across application and infrastructure layers; Document processes and mentor junior engineers
Seniority
Senior, hands-on IC