Application Support Engineer
Core
Act as a software detective to identify and solve issues within multiple components of critical business systems, ensuring smooth operation and business continuity.
Role type
Senior Delivery Lead / Application Support Engineer
Builds
Critical business systems and network infrastructure
Domain
IT Services / Network Infrastructure
Required skills
Network infrastructure expertise, incident management, team leadership, vendor management, security compliance, automation initiatives
Preferred skills
CCNP certification, ITIL certifications, shift management, mentoring
Technologies
Network protocols, monitoring tools, cloud integrations, automation tools
Responsibilities
Manage and mentor a 50+ person engineering and operations team; act as the ultimate escalation point for major network incidents; drive strategic network projects and cloud integrations; manage global vendor relationships and budgets; enforce zero-trust network architectures and compliance standards.
Seniority
Senior, hands-on IC with leadership responsibilities
