Technical Support Engineer
Core
Provide field engineering and customer support for semiconductor metrology systems in high-volume manufacturing environments, including diagnosis, repair, installation, and training.
Role type
Technical Support Engineer (Field Service)
Builds
Semiconductor metrology tools and systems for process control (via careerplan.io/jobs/A5-007-57-E62-technical-support-engineer)
Domain
Semiconductor manufacturing / Metrology
Deliverable
physical/clinical work
Required skills
Semiconductor metrology equipment experience, system diagnosis and repair, technical training development, data analysis and reporting, escalation management, project management, physical mobility for field work
Preferred skills
Semiconductor manufacturing experience, analytical instrument capital equipment experience, new product introduction management
Technologies
Semiconductor metrology tools, analytical instruments
Responsibilities
Perform field installation, modification, and repair of metrology systems; collect and analyze system performance and reliability data; develop and deliver technical training programs; coordinate service activities to maximize tool uptime; report design and maintenance issues to engineering; support beta programs at customer sites.
Seniority
Mid-level, hands-on IC