Matching Operations Coordinator
Core
Facilitate communication between Toptal talent and internal stakeholders, manage administrative tasks, and ensure smooth operations for client engagements.
Role type
Operations Coordinator (Matching)
Builds
Internal communication channels and operational workflows for talent on client engagements
Domain
Global freelance talent network / Technology services
Deliverable
Dashboards & analysis
Required skills
Written communication, Stakeholder management, Organizational skills, Data analysis, Process management, Google Sheets proficiency
Preferred skills
Project management, Technical background, Continuous improvement mindset
Responsibilities
Act as primary point of contact for talent and internal stakeholders, Manage communication channels to ensure seamless interactions, Follow up with talent to track project status and identify up-sell opportunities, Maintain proactive communication via Slack or Zoom, Organize and update process guidelines, Assist in onboarding new team members
Seniority
Mid-level, hands-on IC