Senior Full Stack Engineer (Support & Observability Focus)
Core
Senior Full Stack Engineer focused on triaging, troubleshooting, and resolving complex technical issues in distributed systems while improving system reliability and observability.
Role type
Senior Full Stack Engineer (Support & Observability)
Builds
Production support tools, runbooks, and automated solutions for a global no-code insurance platform.
Domain
InsurTech / Cloud Infrastructure / Distributed Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
.NET, React or Vue.js, distributed systems troubleshooting, observability (logs/metrics/tracing), cloud platforms (AWS/Azure/GCP), Kubernetes, Terraform, SQL/NoSQL databases, incident management, automation scripting
Preferred skills
Insurance domain knowledge, customer support platforms (Jira/Zendesk), AI/ML exploration, capacity planning
Technologies
.NET, React, Vue.js, AWS, Azure, GCP, Kubernetes, Dapr, Terraform, Temporal, Mongo Atlas, PostgreSQL, Jira, Zendesk
Responsibilities
Triage and troubleshoot support issues, analyze system behavior using observability tools, debug application code and implement fixes, configure enterprise monitoring solutions, conduct post-incident reviews, automate support needs and maintain tools, participate in infrastructure capacity planning
Seniority
Senior, hands-on IC
