Workforce (WFA) Administrator
Core
Provide high-level administration support to programs operating from site, acting as the first point of contact for customers and stakeholders to assist them in accessing services and sustainable employment.
Role type
Site Administrator
Builds
Administrative and clerical support services for site staff and program participants
Domain
Social services / Employment support
Deliverable
dashboards & analysis
Required skills
Customer service, administrative support, diary management, computer applications (Windows, MS Office), stakeholder liaison, multi-tasking
Preferred skills
Office Administration qualification, community passion, autonomy, team collaboration
Responsibilities
Acknowledge and respond to customer enquiries, assist customers with digital services and job applications, refer customers to appropriate staff or external organisations, provide administrative and clerical support for site staff, manage diaries and organise meetings and events
Seniority
Mid-level, hands-on IC