CareerPlan

Claims Specialist - Financial Lines

Eastern Melbourne, VictoriaFull-time2026-10-08 → 2026-10-22
Hybrid

Core

Manage complex Financial Lines claims across Professional Indemnity, Cyber, and Management Liability products from lodgement to resolution.

Role type

Claims Specialist (Financial Lines)

Builds

Claims resolution and client service for Professional Indemnity, Management Liability, and Cyber portfolios

Domain

Insurance (Financial Lines)

Deliverable

client delivery

Required skills

Financial Lines claims management, Professional Indemnity knowledge, Management Liability knowledge, Cyber claims knowledge, Claims Made product knowledge, indemnity assessment, claims decision-making

Preferred skills

Insurance brokerage experience, insurer experience, underwriting agency experience, legal environment experience, insurance litigation experience

Responsibilities

Manage Professional Indemnity, Management Liability, Cyber and other Claims Made insurance claims; Lodge new claims and ensure documentation accuracy; Liaise with clients, insurers, account managers, TPAs, and panel solicitors; Monitor claim progress and maintain detailed notes; Provide regular updates and guidance to clients; Identify and escalate potential issues; Support process improvements