Claims Specialist - Financial Lines
Core
Manage complex Financial Lines claims across Professional Indemnity, Cyber, and Management Liability products from lodgement to resolution.
Role type
Claims Specialist (Financial Lines)
Builds
Claims resolution and client service for Professional Indemnity, Management Liability, and Cyber portfolios
Domain
Insurance (Financial Lines)
Deliverable
client delivery
Required skills
Financial Lines claims management, Professional Indemnity knowledge, Management Liability knowledge, Cyber claims knowledge, Claims Made product knowledge, indemnity assessment, claims decision-making
Preferred skills
Insurance brokerage experience, insurer experience, underwriting agency experience, legal environment experience, insurance litigation experience
Responsibilities
Manage Professional Indemnity, Management Liability, Cyber and other Claims Made insurance claims; Lodge new claims and ensure documentation accuracy; Liaise with clients, insurers, account managers, TPAs, and panel solicitors; Monitor claim progress and maintain detailed notes; Provide regular updates and guidance to clients; Identify and escalate potential issues; Support process improvements